Customer Account

In order to purchase one of our programs and to activate it for use, you need a Customer Account. Of course, if you just want to come to our Website for our sardonic wit, then you can get by without one.

Customer Information

Your Customer Account is comprised of your name, address, phone numbers, and E-Mail address. This allows us to get hold of you. We use E-Mail as the most common channel of communication. We assign you a unique Customer Number, and you must pick a Pass-Phrase to protect your account from others trying to "pretend to be you." You must use this Pass-Phrase to login to your Account at our Website.

Product Licensing

When you purchase a License for one of our programs, we generate a unique License Number for you, for this program. You will need this number as a "proof of ownership" in order to receive Customer Support. You will also need this number to activate your program after installing it on your computer. In addition, you will need an Activation Code to be installed with your License Number and your Customer Number, in order to "activate" your program. It will not run until you activate it.

webmaster@HEPArts.com