www.HEPArts.com

FAQ on Procedures

This group of questions involves how to buy a program, how to activate it, how to get Customer Support.

Customer Account

In order to purchase a program, you must have a Customer Account. This is part of our "authentication process" during an online purchase.

You select a program by clicking on a button on the page describing all its wonderful features. This is the first step. This will show you the selected item, along with its price per-seat, and it will show the number of licenses requested in an updateable field. You may adjust the number you wish to purchase, after which you would click on the Recalculate button to update the itemized list.

If you wish to select additional programs for purchase, then you would click on the Continue button, which will take you back to the program descriptions.

If you are ready to checkout, then click on the Checkout button.

If you change your mind and just want to bailout, click on the Cancel button. All your selections will be erased, and your secure session with our Server will be terminated.

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